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ATM & Debit Cards

Text Fraud Alerts

Keeping your account safe and secure is our highest priority! SHAZAM's Text Fraud 
Alerts are part of our debit card protection program. You will receive text alerts when suspicious activity is detected on your Citizens 1st National Bank debit card. If you receive a “fraud alert,” reply Yes or No to confirm or deny the activity. If you reply No to the text (the activity is fraudulent), you’ll quickly receive a follow up text with a phone number that will take you to a SHAZAM fraud specialist. SHAZAM will also automatically block your debit card to prevent any additional fraudulent activity. If you reply Yes to the text (the activity was legitimate), you can continue to use your debit card as normal. If you don’t reply to the text, or your phone number is not a mobile number, we will attempt to reach you via automated voice call.

Text message alerts will come from: 72718
Automated phone calls will come from: 855-219-5399

Make sure to save these numbers to your contacts so you don’t miss any alerts. This added protection to your debit card is automatic and text message alerts are free. If you have any questions, or ever see a suspicious transaction on your debit card, please call (712) 732-5440 or (866) 508-2693 for SHAZAM's Fraud Operations.


Important: We will never request card or account information via text, phone or email.
SHAZAM is our debit card processor.


Debit Card

Receive CASH BACK for using your Citizens 1st National Bank debit card! Select the CREDIT (non-PIN) option during checkout and you will earn cash back on transactions over $35.00. Your debit card is a convenient and secure way to shop and make cash withdrawals from a merchant where VISA is accepted. The amount of each purchase or cash withdrawal is deducted from your account just like a check. For your convenience, our Easy PIN option allows you to create your own PIN (Personal Identification Number) for ease of remembering. 

Click here to apply.

ATM Card

Use your Citizens 1st National Bank ATM card to get cash, check your balance, transfer funds between accounts, and make deposits. You can also use your ATM card to make purchases using the DEBIT (PIN) option during checkout. Your card can be used at ATM's 24 hours a day, 7 days a week at any location displaying the SHAZAM® or CIRRUS® symbols.

Click here to apply. 

The Privileged Status terminal locator provides a listing of all surcharge-free ATM locations on the SHAZAM® network. Click the Privileged Status logo below to find the nearest location.


LOST OR STOLEN ATM/DEBIT CARD?
Call 800-383-8000